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Our Story
Our Story
Jules – Sales & Marketing Director
Snout and Pounce was born from Jules lifelong love of animals and her desire to create something more personal, playful, and caring than the standard high-street or global shopping outlets. After a 30-year career in the corporate world, where she worked with clients across multiple sectors, honed her skills in sales, communication and marketing, and was recognised for her high level of achievement and excellence in customer service awards; even nominated for Business Woman of the Year within a global company, Jules decided it was time for change.
Following personal challenges – including family illness, loss, and her own health journey – Jules found herself, like many, leaning on the comfort and companionship of our much loved and devoted pets during the Covid-19 pandemic. It was at this time when the importance of pets became an undeniable life line for not only her family and friends but for so many people across the country; yet sourcing quality food, treats, toys, and accessories was frustrating and very limited - especially for doorstep delivery.
That gap inspired Jules to follow her dream; to build a boutique online pet store offering everything your furry friends love most; playful toys, tasty treats, chic clothing and everyday essentials that make life easier for you and happier for them. We believe in quality, care, and a little bit of fun in everything we do – so whether it’s wagging tails, curious snouts, or joyful pounces, we’ve got what you need to keep them healthy, loved, and full of life.
Drawing on her decades of experience, Jules has built Snout and Pounce into a brand that combines professional polish with personal heart.
Symon – Operations & Logistics Director
With more than 30 years’ experience in National Logistics Management, Symon brings the operational strength that ensures Snout and Pounce delivers on its promises — literally. Armed with accredited qualifications in Business Improvement Techniques, Logistics, Health & Safety and Risk Management, Simon has worked across a wide spectrum of blue-chip companies, always driving continuous improvement and maintaining logistical efficiency throughout the business at all times.
As co-founder of a successful domestic and commercial cleaning company launched in 2009, Symon knows what it takes to build a business from the ground up. Now, as Operations & Logistics Director of Snout and Pounce, he combines his expertise with Jules vision to ensure that every order is wrapped, packaged, and delivered with precision and care — first time, on time, every time.
Together, Symon and Jules have blended their unique skills and experience with the love of animals and the outdoors, yes even camping which they all enjoy, to create a brand built on trust, fun, and genuine passion. They believe pets are family, and Snout and Pounce exists to keep tails wagging, paws playing, and pet parents smiling.
Because at Snout and Pounce, it’s more than just shopping — it’s about celebrating the joy, love, and companionship our furry friends bring to our lives, every single day.
Toys, Treats & Tail Wags — All in One Place!